For a practicum in I/O psychology, I have been working on
a real cool project for a lumber company in
My job is to analyze the physical workflow of production orders from the start of the pre-finish line to entry into the finished goods inventory system and its interaction with the current information systems to identify data collection points, transfers of data to/from the existing information systems, and on-site technology. The flow process of customer orders from placing an order to having the order shipped will be examined. Additionally, I have been interviewing stakeholders in the work flow process to identify specific individual and departmental needs, wants, and wishes. From my discovery, I will publish a Needs Assessment Document which will include a flow chart of the processes, objectives and desires of stakeholders, and recommendations to improve/correct the current flow of activities in the flooring products division in order to restore employee faith in the finished good inventory.
This internship is quite interesting. While I am scrutinizing the process for discoveries, I am gaining valuable experience watching the multilingual interaction of employees. This company has a large work force of Spanish speaking employees in the production area while having limited bilingual capability not only in the factory facility but also in the office area.