Hello all!

As an update to my internship here at PHH....

I am currently in the process of finalizing a job analysis survey to be distributed to the Account Consultants and Client Service Representatives here at PHH.  This survey has multiple purposes; however, for my purposes it will determine what classes need to be added to the existing blueprint for the advanced training program.

I have also completed the Business Case, which outlines my project for the team here at PHH.  This case will help guide me through my project and keep me on track to make sure I am meeting my objectives. 

Other than these two things I am continuing work on the basic Account Consultant Training Program.  Though this is not part of my practicum work it is part of my internship responsibilities here.  Currently, I am in the process of reviewing the Instructor guides and student guides for each course and making sure the objectives/content match.  I am also in the process of developing the assessments that will be administered at the end of each course.

I hope this e-mail finds you all in good spirits!

Cheers!

Regan Miller

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