Brynee' Dade

A request came in to reclassify a PIN from Child Support Specialist Supervisor to Human Services Specialist IV. Obviously, the two class series are different so the question needed to be answered was whether or not the incumbent was performing duties related to Child Support Specialist series or Human Services Specialist series. By working with two HR Analysts I learned the Child Support Specialist series is concerned with establishing and enforcing child support payments to guardian, locating delinquent parents, and identifying paternity. The Human Service Specialist series perform compliance statistical analyses, view operational trends, makes policies and recommendations.

Developing questionnaire for incumbent of study. We ensured there were no leading questions. We started with the background of the incumbent’s position, credentials, and overview of duties. Examples of questions include:

·      How long have you been in your current position?

·      Do you have any budgetary responsibilities?

·      Do you have subordinates?

We viewed the position descriptions of the incumbent’s subordinates to see if they were performing the work described in the job specification. 

Conducted incumbent’s interview for study memorandum at site in Annapolis, Maryland. The interview consisted of twelve questions and last an hour and a half. We received enough information to move forward with a determination for completing the study. To determine whether the PIN will be reclassified, we analyzed the data from the interview and compared to the MS-22 (position description) and job specification.