From John karolenko at PHH. 

This is a good opportunity to get into business process work. I/O skills
and measurement would be a big asset here. A couple of our grads have
gone there (at least one still is) so I can give you a reference if you
want to check it out,.


Tom Mitchell, Ph.D.
Industrial & Organizational Psychologist
 
Director of Graduate Programs in Psychology
Division of Applied Behavioral Sciences
University of Baltimore
1420 N. Charles Street
Baltimore, MD 21201
 
Phone: 410 837 5348
Fax:     410 837 4059
http://home.ubalt.edu/tmitch
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>From John.
-----Original Message-----

Fyi.  My team and I are responsible for leading process improvement
efforts with goal of delivering improvements to PHH's service delivery
that are not only measurable, but also visible to our clients.  The
position that I am filling is a process analyst. This is a developmental
role with the specific purpose of creating new six sigma trained process
improvement managers for my team.  In terms of career path and
development, the person selected for this role would undergo significant
training in the six sigma methodology as well as project management.
This person would also be expected to be six sigma certified as a result
of taking and passing the rigorous American Society for Quality's six
sigma certification test. Upon successful completion of their training,
certification and other experience milestones, the successful candidate
would be promoted to Project Manager. Successful candidates are highly
analytical, organized self starters who possess outstanding
interpersonal skills.

This role will be part of a high performance team that enjoys
significant visibility within PHH. A number of people who have been part
of my team, including Ken Ridgley have gone on to higher levels within
the organization.
This is a career building full time position and I would be most
interested in final year students and in particular those that will be
graduating this spring.
 

John Karolenko
Director Project Development
PHH Arval
Project Development
940 Ridgebrook Road
Sparks, Maryland 21152-9390
(410) 771-3738 (voice)
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PHH Arval, a PHH Corporation Company